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Top Tips for Scoring Well in the O-Level Email Format

A student writing notes on a pad for O-Level exams.
Published on

January 20, 2026

Key Takeaways

  • The email component in the O-Level Chinese exam tests formal, clear, and context-appropriate communication.
  • The three non-negotiables are tone, structure, and content fulfilment. Students should avoid losing marks on format errors.
  • Practising with model answers and mastering formal phrases is key to improving their Chinese email writing skills.
  • Seeking expert O-Level Chinese tuition can provide the targeted feedback needed for improvement.

Tips for Acing the O-Level Chinese Paper 1

Email writing may seem simple at first glance, but in the O-Level Chinese Paper 1, this section can make or break a student’s score. The O-Level email format requires more than just correct grammar; it tests how well students can express themselves formally, use appropriate tone, and respond accurately to a given scenario.

At Tien Hsia, we often see students who understand Chinese well but lose marks because their emails sound too casual or disorganised. But, with consistent practice and the right techniques, your child can easily strengthen their writing skills and score confidently in this section.

1. Understand the O-Level Email Format

Before focusing on improvement, it’s crucial to understand what the O-Level email format entails. Students are usually asked to write a formal email in response to a prompt, such as replying to a teacher, principal, or event organiser.

This component assesses their ability to:

  • Use appropriate greetings and closings
  • Write in a respectful tone suitable for formal communication
  • Organise information clearly and logically

The standard structure includes:

  • Salutation (称呼) – Address the recipient politely (e.g. 尊敬的校长).
  • Introduction (开头) – State the purpose of your email clearly.
  • Main Content (正文) – Present ideas in a logical flow, covering all required points.
  • Conclusion (结尾) – End with a polite closing and signature.

2. Stick to a Formal Tone Throughout

Encourage your child to avoid using casual or conversational language such as “你好呀” or “谢谢你帮我”. Instead, practise more formal Chinese writing expressions like “您好” and “感谢您的协助”.

Remind them that formality doesn’t mean stiffness; it simply shows respect and professionalism. When students maintain a consistent tone throughout their email, they demonstrate maturity and awareness of context, which are key scoring criteria.

3. Follow a Clear, Logical Structure

Even with the right tone, an email can lose marks if it’s poorly organised. A clear, structured approach ensures that ideas flow naturally from one paragraph to another.

Each section should serve a specific purpose:

  • The opening paragraph introduces the topic and states the main reason for writing.
  • The middle paragraphs elaborate with relevant examples or explanations.
  • The conclusion wraps up the email politely and appropriately.

Encourage your child to use transition phrases such as “首先…其次…最后…” to guide readers smoothly between ideas. Regular writing practice under timed conditions can help them internalise this rhythm and improve coherence.

4. Address the Prompt Completely

One of the most common mistakes students make is only answering part of the question. In the O-Level email format, it’s important to cover all the required points.

If the prompt asks for suggestions and explanations, both must be included. Encourage your child to spend a minute planning their response and underlining keywords in the question before writing. This ensures that their email remains focused, complete, and relevant.

5. Use Common Formal Phrases and Sentence Patterns

Familiarity with standard expressions can give students a real advantage. Common examples include:

  • “感谢您抽空阅读我的电邮。” (Thank you for taking the time to read my email.)
  • “希望我的建议对您有所帮助。” (I hope my suggestions are helpful to you.)
  • “期待您的回复。” (I look forward to your reply.)

By practising these phrases, students can build fluency and confidence in formal Chinese writing. They’ll also find it easier to write quickly during the exam without overthinking sentence construction.

Start Strengthening Your Child’s Writing Foundation Today

Two students studying together in a library at Tien Hsia.

The O-Level email format may seem formulaic, but mastering it requires practice, structure, and a strong sense of tone. With proper guidance, students can turn this predictable section into a scoring opportunity.

At Tien Hsia, our Secondary Chinese tuition programmes (both Express/G3 and Higher Chinese) equip students with practical writing frameworks, vocabulary lists, and real exam practice to help them write with confidence. Whether your child needs help polishing their Chinese email writing or boosting their overall performance in Paper 1, consistent guidance can make all the difference.

We offer Secondary Chinese tuition at various centres across Singapore, making it easy for your child to learn in a supportive environment close to home.

Ready to see how we make learning Chinese more engaging and effective? Arrange a complimentary trial and have a lesson with us today!

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